COVID-19 FAQ

Your campus will work with you if you need to retrieve essential medication from a residence hall. Do not attempt to retrieve medications without first coordinating with your campus. Students will be able to retrieve other items from their dormitory rooms when conditions allow and you will be notified by your campus administration at that time with instructions.

Yes. Refunds of room and board fees will be issued for the period from March 23 through the end of spring term. Students must complete a cancellation form to be eligible for the refund. The cancellation form, as well as specific procedures for processing refunds, will be available Wednesday, March 25. Please watch for further instruction from your campus. Please allow until April 15 for reimbursement payment.

Montana University System colleges and universities will not hold face-to-face Commencement events in spring 2020. Alternate Commencement celebration plans are being made on a campus by campus basis. To learn about plans for a specific college or university, please visit the campus’ website.

No. All MUS campuses, including all two-year programs, remain open. While a number of buildings may be closed, essential services such as computer labs, health clinics and dining services will remain open. Meals will be provided via grab-and-go options only.

Spring semester 2020 is continuing. That said, the vast majority of coursework across the Montana University System will be delivered remotely.

There will be some very limited exceptions – courses that absolutely require use of equipment available only campus – but we will move to remote delivery in every instance possible.

Please check your official university email account frequently for communications and instructions from your instructors and campus administrators. With questions about a particular course please contact your instructor directly.

The following sites offer support as well as study and time-management strategies for successful e-learning:

• Math and English Tutoring Support
• Tips for using EdReady
• Remote Learning Guidance
• Tips for Remote Learning
• MUS Student Services

We ask all students to stay home if you’re sick.

Faculty have been advised to work with students who miss classes because of illness, childcare disruptions or to care for a sick family member by offering makeup exams, alternate assignments or alternate weighting of missed work.

In coordination with MUS colleges and universities, the MUS is working to respond to the Governor's decision for K-12 school closures.

If you are a student and are impacted by K-12 closures, please work with your faculty members to make arrangements for missing any in-person classes that will occur between now and the MUS-wide transition to online course delivery beginning on March 23. 

Faculty have been advised of disruptions for students caused by COVID-19 such as K-12 school closures. Faculty have been asked to work with students by offering makeup exams, alternate assignments, or alternate weighting of missed work.

Your health is our top priority. Please do not hesitate to seek the care you need.

IMPORTANT: If you develop fever; cough and/or difficulty breathing; and in the past 14 days have returned from a country or area with a COVID-19 outbreak OR have been exposed to someone with confirmed COVID-19, please call your campus health clinic or other provider immediately to discuss your illness and plan for how you will be seen.

If you are sick, you should take steps you normally would when sick, including focusing on caring for your health, contacting your healthcare provider if you feel you need to and not attending class or work if contagious.

To protect patient privacy, the Montana University System cannot legally release the immediate location of individuals being screened for or confirmed to have COVID-19.

Confirmed and suspected cases will be reported by the Montana Department of Health & Human Services. Montana’s Department of Health and Human Services tracks possible, negative, and confirmed cases on their website.

In the event that a member of one of our Montana University System campus communities were confirmed or suspected to have COVID-19, the campus would follow the lead of the local county health department to initiate appropriate quarantine and public health management protocols.